Shipping policy

Delivery Timeframes

Delivery estimates are approximate only and not guaranteed.

Delays may occur due to:

• Courier issues;
• Customs processing;
• Weather;
• Peak periods;
• Force Majeure Events.

 

Risk and Title

Risk passes to the Customer upon delivery to the delivery address or collection point. Ownership remains with the Company until full payment is received.

 

Incorrect Address

Customers are solely responsible for ensuring shipping details are accurate.

Additional shipping fees may apply for re-delivery or returned parcels.

 

Lost or Delayed Parcels

We are not liable for delays or losses caused by third-party carriers.

Claims relating to shipping may require investigation before any remedy is considered.

 

Refused Deliveries

If a parcel is refused or unclaimed:

• Return shipping costs;
• Customs charges;
• Administrative fees

may be deducted from any refund.